The ATO is currently implementing various software packages to support the change program, including portal software, client relationship management, content management and enterprise application and integration software and is working with a program implementation partner.

The ATO environment comprises Z-class mainframes running on z/OS (Z-series Operating System) and DB2, midrange databases on SQL Server, .Net/IIS for application and Web servers and a nationwide LAN for Windows desktops. Citrix Metaframe is used to support mobile computing and data warehousing and business intelligence software through NCR Worldmark, Terradata and Cognos.