'06 PC buyers mad over Vista Express upgrade delays

23.02.2007
For some users, Microsoft's Windows Vista Express Upgrade program, a deal launched last year that gives PC buyers free or discounted copies of the new operating system, has been anything but "express."

The discounted upgrades were offered starting last October to buyers of Windows XP-equipped systems, and were a amid complaints from computer makers that they would miss out on holiday hardware sales.

Users expecting a fast turn-around of Vista DVDs, however, have been disappointed.

"I drop over $3,000 on an XPS 710 and have to wait longer for my upgrade? Waiting until the end of February to receive an OS that I could walk down the block and get a week ago is crazy enough...now I call and I'm told the earliest is late March for this to ship," wrote a user identified as "Jason" on an official Dell blog.

Another, who gave the name "Scott," said: "Why is it that an 'express' upgrade won't even be shipped until almost a month after the release of vista[?] I feel like a chump, thanks for all the delay and poor excuses. I wish I would of [sic] bought an apple."

"I could have waited until now and bought a brand new machine with Vista pre-installed, but instead I have to wait until the end of February or beginning of March for an upgrade," complained "Phil."