One analyst, Michael Cherry of Directions on Microsoft, even urged to compensate them for their troubles.

Apparently, Microsoft wasn't listening.

I completely understand why Ultimate users feel wronged here. When you pay top price for a consumer product--a luxury car, for instance--you expect the best features, service, and support, not a slap in the face. Hopefully, Redmond will rethink its pricing strategy and cut Vista Ultimate users a break.

Go to for links to Jeff Bertolucci's PC World blog posts.