In addition, SAP's technical team had "recommended that SAP deliver to Waste Management a later version of the software than the version SAP in fact delivered," according to one filing.

If the newer version had been used instead, "the multi-million dollar sales price for the software could not be immediately recognized as revenue under the accounting rules for revenue recognition," and salespeople involved in the deal would not receive bonuses, according to the filing.

In its defense, SAP said Waste Management didn't "timely and accurately define its business requirements" or provide "sufficient, knowledgeable, decision-empowered users and managers" to the implementation.

In November, Lumber Liquidators on issues with its SAP implementation, saying the project significantly dampened worker productivity. But the problems were caused by employees having trouble figuring out the new system, rather than the software itself, according to the company.