As a result of security and licensing issues, Nevin said the installation of software has become inherently more complex.

"The deployment of a new operating system or complex application such as Microsoft Office or Autodesk's AutoCAD software, can pose significant problems, especially when it involves in excess of 5,000 PCs globally," Nevin said.

"We were able to implement the entire Microsoft Office Professional suite in overnight deployments to more than 60 offices with minimal human intervention.

"This is a complex process that normally would have needed a physical visit to each of our 60 offices."

Nevin said the global deployment of Microsoft's Instant Messaging solution, Office Communicator, was completed just as quickly.