Gartner: Incredible global support for Software-as-a-Service

03.12.2008

Despite the increase in usage of SaaS, most respondents to Gartner's survey indicated that no policies had been instituted to govern the evaluation and use of SaaS. Only 38 per cent of total respondents that are currently using SaaS have a process or policy that guides the evaluation, procurement and deployment of SaaS.

Ms. Mertz said that the importance of governance mechanisms will increase as SaaS becomes a larger element of a company's overall sourcing strategy.