Is 'carrier bill shock' IT's problem? Absolutely

16.04.2012

* Mobile application management: If you have not done so already, establish an application portal with the applications that you have approved. With new devices and applications arriving in unprecedented numbers, it is important to control the applications available to employees. If an employee has the freedom to download any streaming application, that could accumulate unnecessary fees. Management tips include:

• Device inventory visibility for detection of either applications that are no longer in compliance, or a compliance violation. IT administrators need to have the ability to remove applications either automatically or inform the end user via a customized and localized alert that the application must be removed. If the device is not in compliance by a specified time, the device can be blocked from accessing Exchange.

• Application deployment is over SSL and verifies a successful installation.

• Ensure application management is tracking updates, patches, fixes, etc. For IL devices, you want to make sure you have visibility into those devices, what apps are installed, is your data protected, etc.

* Device and cost management go hand in hand: solutions are critical for monitoring devices with security in mind, but they also enable IT to track usage among an increasingly growing group of mobile workers. It is important for IT to be privy to activity in real time so they can take appropriate action should users exceed data usage. In addition, this information is critical for them to constantly update and adjust mobile policies.