Is 'carrier bill shock' IT's problem? Absolutely

16.04.2012

CLEAR CHOICE TEST:

* Combine real-time alerts with historical analysis: This combination is essential to nipping costs in the bud before they get out of control and it allows IT to have a realistic scope of their mobile budget in the months ahead. In addition, this information cannot be contained within departments, but rather, it must be shared across IT and finance to ensure that actionable steps are taken to not just reduce costs in the future, but prevent them today. With increased transparency and a common perspective among finance and IT, businesses can approach their mobile environments from all angles.

While employee behavior can certainly fall under management, and even human resources, businesses are leaving a lot of money on the table if IT doesn't play a key role in keeping costs down. If unmonitored devices are allowed to roam free and blow past usage caps, it can sap IT resources and the mobile budget. When that happens, there's no room to actually empower your mobile workforce with new devices or other innovations.

Mobile device management solutions are critical for monitoring devices with security in mind, but an integrated approach that considers real-time control enables organizations to more efficiently manage the flood of devices across the business and around the globe.

(NASDAQ: TNGO) is a leading global provider of Communications Lifecycle Management (CLM) software and services to a wide range of global enterprises. CLM encompasses the entire life cycle of an enterprise's communications assets and services, including planning and sourcing, procurement and provisioning, inventory and usage management, invoice processing, expense allocation and accounting, and asset decommissioning and disposal.