Myers said problems can now be detected on arrival at the warehouse, which is better than when it's too late to fix it.

Another positive outcome of the SCM project is that it will remove the need for an annual stock take as "we no longer have the need to determine what's missing and problems are all dealt with straight away".

On the backend, SAP is running on a Windows 2003 server and authentication is done with Funk Software.

"The first day was an anticlimax - everything worked, no delays, no crises," Myers said. "Barcode scanning has delivered best-ever inventory accuracy. Five casuals started one and had never used RF terminals and were working unaided the next."

Myers' secret to the success of an IT project is finding out what business needs and applying IT to it.