Users in this purchasing department are accustomed to pulling data off the minicomputer, pasting it into a spreadsheet and then using a calculator and manually typing in the result, reports a pilot fish on the scene. "The new IT director sees them going through that procedure and shows them how to let the spreadsheet do the calculating for them. Their response? "Thank you, but how do you know the totals are correct?"

Brevity

Developer pilot fish and his cohorts can't figure out why their new manager keeps visiting their cubes and asking for information they've already sent him by e-mail. "We finally confronted him to find out why," says fish. "What's the deal? we asked. He rather defiantly told us that he refuses to read any e-mail over one line long."

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